Car Parks - Coronavirus Information CLICK HERE
Car Parks - Coronavirus Information CLICK HERE
A new helpline has been launched to support parents and carers who are worried about how their child is coping during the Coronavirus pandemic. CLICK HERE
Dorset Digital Hotline...
Can we help you?
Telephone: 01305 221000 (Select Option 2).
Monday to Friday 10.00 am to 12 noon (except Bank Holidays) or leave a message.
Many people in your local community are likely to be relying on digital online services and applications more than ever before. For some this will be a first and they need to learn from scratch and for others there are new digital hurdles to overcome almost on a daily basis just to get every day jobs done such as shopping or ordering prescriptions.
We wanted everyone in your local community to know that there is a new free telephone hotline set up in response to the COVID-19 lockdown, to provide support for people with IT and digital problems of all kinds. The hotline has received more than 50 calls in the first three weeks.
Here is a selection of some of the support the digital advisers can provide – no problem too small!
An example of how the Dorset Digital Hotline can make a difference to people’s lives is expressed by one of our digital advisers.
Andy Hargreaves a digital adviser said: “One lady I helped this week uses her iPad to keep in touch with her family via Facetime. She told me that she couldn’t hear her family speaking to her clearly on her calls because the sound on the iPad was distorted. I helped her to correct the problem over the phone and soon it was working properly. She said to me that if she wasn’t in isolation she would come over and give me a hug because the iPad was her lifeline now to the outside world.”
The Dorset Digital Hotline is run by a group of volunteers mostly made up of retired IT professionals and some Dorset Council staff. The team are extremely versatile and experienced and can offer a wide range of support to anyone including assistance to vulnerable people in your community.
THE WINTERBOURNE COMMUNITY TRUST
...is here to support individuals and families experiencing financial hardship is these difficult times. We can offer grants to help with everyday living expenses and some practical support.
We cover Martinstown, Winterborne Steepleton and Winterborne Abbas. All enquires are confidential.
Please contact Frances Clifford on 889400 or 07780441043 or This email address is being protected from spambots. You need JavaScript enabled to view it. or Jan Griffiths on 889783 or This email address is being protected from spambots. You need JavaScript enabled to view it. or Joy Parsons on 889611
Many of us have a network of family, friends, neighbours and community volunteers supporting us to get the food, medicines and essential household items that we need. We're proud to see our communities come together to help each other during this time and to see support groups launched across the Dorset Council area.
But there will be some vulnerable people who don't have any support networks available to them.
To support these people specifically, we've set up a dedicated helpline: 01305 221000. Lines open 8am to 8pm, 7 days a week. Or you can email communityresponse@dorsetco>uncil.gov.uk.
Find out more: http://orlo.uk/Lz7UP#DorsetTogether
Please be aware of this utterly disgusting scam that is currently doing the rounds.
Please pass this information on to the most vulnerable and ensure that they do not click on any of the links provided in the email and that they do not pass on any personal details over the phone/email.